Privacy Policy

1 Information We Collect

We collect information you provide directly when enrolling in our web typography courses, subscribing to newsletters, or contacting our support team. This includes your name, email address, phone number, and educational background.

Additionally, we automatically gather technical data like your IP address, browser type, device information, and how you interact with our learning platform. This helps us improve course delivery and troubleshoot technical issues.

2 How We Use Your Information

Your information helps us deliver quality typography education. We use it to process course enrollments, provide learning materials, track your progress, and communicate important updates about your programs.

We also analyze learning patterns to improve our curriculum, develop new courses that match student needs, and ensure our platform works smoothly across different devices and browsers.

Marketing communications are sent only with your consent. You can update your preferences anytime through your account settings or by contacting us directly.

3 Information Sharing and Disclosure

We don't sell your personal information to third parties. However, we work with trusted service providers who help us deliver our educational services, including cloud hosting, email delivery, payment processing, and learning management systems.

These partners can only use your data for the specific services they provide to us and must maintain the same privacy standards we follow. They're contractually obligated to protect your information.

In rare cases, we might disclose information if required by Thai law, to protect our rights, prevent fraud, or ensure student safety. We'd notify you about such requests unless legally prohibited.

4 Your Privacy Rights

Under Thai personal data protection laws, you have several important rights regarding your information. You can exercise these rights by contacting us through the channels listed at the bottom of this policy.

5 Data Security and Protection

We implement robust security measures to protect your information from unauthorized access, alteration, or destruction. Our systems use industry-standard encryption, secure servers, and regular security audits.

All payment information is processed through secure, PCI-compliant payment processors. We never store complete credit card numbers on our servers. Course materials and student data are backed up regularly and stored in secure, encrypted environments.

Our staff receives regular privacy training and can only access student information when necessary for their job functions. We maintain detailed access logs and monitor our systems for any unusual activity.

6 Data Retention and Deletion

We keep your information only as long as necessary to provide our services and meet legal requirements. Active course data is retained during your enrollment period and for two years afterward to support transcript requests and career services.

Marketing communications data is kept until you unsubscribe or request deletion. Technical logs and website analytics are typically deleted after 12 months unless needed for security investigations.

When we delete your information, it's removed from our active systems and backups within 90 days. Some data may remain in archived systems for legal compliance, but it's not accessible for day-to-day operations.

7 International Data Transfers

Some of our service providers are located outside Thailand, which means your information might be transferred to and processed in other countries. We ensure these transfers comply with Thai data protection laws and international standards.

Before any international transfer, we verify that the receiving country has adequate privacy protections or implement additional safeguards like standard contractual clauses to protect your rights.

You can request specific details about international transfers of your data by contacting our privacy team using the information provided below.

8 Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your learning experience, remember your preferences, and analyze how students use our platform. Essential cookies are necessary for basic site functionality and don't require your consent.

Analytics cookies help us understand which course materials are most effective and where students might be struggling. Marketing cookies allow us to show relevant course recommendations and measure the effectiveness of our outreach efforts.

You can control cookie settings through your browser preferences, though disabling certain cookies might limit some site features. Our cookie banner explains your options when you first visit our site.

9 Changes to This Privacy Policy

We review and update this privacy policy regularly to reflect changes in our practices, technology, legal requirements, or business operations. Significant changes will be communicated through email, website notifications, or course platform announcements.

We encourage you to review this policy periodically, especially before enrolling in new courses or updating your profile information. The "Last Updated" date at the top shows when we most recently revised this document.

Continued use of our services after policy updates indicates your acceptance of the revised terms. If you disagree with changes, you can exercise your rights to modify or delete your account information.